Clients want a consistent gloss across the entire floor without swirl marks from pad grading steps, requiring careful attention to overlapping passes and consistent pad pressure.
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What clients expect and what professionals need to know
Floor polishing uses high-speed (1,000–3,000 RPM) burnishers and ultra-high-speed burnishers (2,000+ RPM) with appropriate pad color to restore gloss on resilient flooring (VCT, LVT) finished with floor wax or finish polymer. Concrete polishing uses progressive diamond abrasive grinding from coarse (50-grit) through fine (400–3,000-grit) in multiple passes to achieve a densified, reflective concrete surface without topical coatings. A concrete densifier (sodium or lithium silicate) is applied between grinding stages to react with calcium hydroxide in the concrete and create a harder, denser surface.
Clients want a consistent gloss across the entire floor without swirl marks from pad grading steps, requiring careful attention to overlapping passes and consistent pad pressure.
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Common questions from clients looking for Floor Polishing services
Polished concrete is mechanically ground and densified to a true reflective finish — the aggregate is exposed and the surface itself is polished, not coated; sealed concrete has a topical coating applied over the surface that sits on top and can peel.
Polished concrete is graded from Cream (400-grit, matte) through Salt and Pepper (800-grit, medium gloss) to Full Aggregate (3,000-grit, high-gloss mirror finish); higher gloss levels require more progressive grinding steps and cost more per square foot.
Lithium or sodium silicate densifiers penetrate the concrete and react with calcium hydroxide to form calcium silicate hydrate — a harder, denser compound that fills micro-pores, increases surface hardness, and improves the final polish quality.
VCT floors are buffed and burnished with floor finish (polish) applied as 4–5 thin coats; high-speed and ultra-high-speed burnishing (propane or electric) brings the finish to a high gloss reflective finish — not polished but "wet-look" finished.
Damp mop with a pH-neutral cleaner; reapply a guard (topical hardener/protector) annually in commercial settings; avoid dragging abrasive materials across the surface; promptly clean acidic spills (coffee, citrus) that can micro-etch the surface over time.
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