Owners want qualified tenants placed quickly, rent collected reliably, and maintenance issues resolved without their direct involvement, all documented for tax reporting.
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What clients expect and what professionals need to know
Property management services for single-family and multi-unit rentals include tenant screening (credit, background, rental history), lease preparation, rent collection, maintenance coordination, move-in/move-out inspections with documentation, and owner financial reporting (income statements, reconciliations). Management fees are typically 8–12% of monthly rent; leasing fees (for finding new tenants) add 50–100% of one month's rent.
Owners want qualified tenants placed quickly, rent collected reliably, and maintenance issues resolved without their direct involvement, all documented for tax reporting.
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Common questions from clients looking for Property Management services
A PM handles all aspects of rental operations: finding and screening tenants, executing leases, collecting rent, coordinating maintenance, enforcing lease terms, and providing detailed financial reporting to the owner.
Most companies charge 8–12% of the monthly rent collected; some charge flat monthly fees. One-time leasing fees (for placing a new tenant) run 50–100% of one month's rent.
Credit check (FICO score and derogatory history), criminal background check, eviction history search, income verification (2.5–3x rent), and previous landlord reference calls.
Most PMs conduct a move-in and move-out inspection (documented with photos/video); periodic drive-by inspections; and interior inspections annually or upon maintenance visits.
Property managers coordinate the eviction process — filing the unlawful detainer, serving notices, and attending hearings — but the PM is typically acting as the owner's agent; an attorney handles contested evictions.
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