Questions
Plain answers about GigNGo.
What it costs, how payment works, what we check and what we don't. If your question isn't here, email [email protected] and a person answers.
Basics
What is GigNGo?
GigNGo is a way to find someone local to help around your home, and to see who they are before they come to your door. A homeowner posts what they need, locals nearby offer to help, and before picking one you can watch clips of their work, see the town they live in and read what neighbors say. It works on the web at gigngo.org and in the iPhone and Android apps. Read more about GigNGo.
Is GigNGo legit and safe to use?
GigNGo is a real company: it is operated by Kickback LLC, a Michigan company based in Grand Rapids, and its apps are on the App Store and Google Play. On safety we would rather be plain. GigNGo verifies phone numbers when people sign up. We do not run background checks or check licenses or insurance, and a badge like that on a profile is the local's own claim. What you can do is watch a local work in their clips, read what neighbors say, see who vouches for them, message them before you share your address, and ask to see a license where your state requires one. More on this in what "background checked" actually means.
How does GigNGo work?
You post a request saying what needs doing, the way you would ask a neighbor. Locals nearby who do that kind of work hear about it, and the ones who want the job offer. You look at their profiles and clips, message the ones you like, and hire one. The homeowner pays the local directly for the work. See how it works, step by step.
Where is GigNGo available?
Anywhere in the United States. How many locals you will find depends on where you live: it is strongest in and around larger metros. You can see who lives near you on the locals by town pages.
For homeowners
How much does GigNGo cost for homeowners?
Nothing. Posting a request, hearing from locals, messaging and hiring are free, and GigNGo adds no booking fee or service charge. The only money you pay is the price you agree with the local for the job.
How do I pay the local?
Directly, however the two of you agree: cash, Venmo, Zelle or anything else. GigNGo does not sit in the middle of the payment and takes no cut.
How do I choose between locals?
Start with their work. Many locals post clips of real jobs, and when our check confirms a clip shows the job, the card says so. Then look at the town they live in, what neighbors say about them and who vouches for them, and message them to talk the job through. Not sure what a fair price is? Check the cost guides or the quote checker.
What can I hire for on GigNGo?
Everyday work around the home: handyman jobs, cleaning, yard work and lawn care, moving help, furniture assembly, painting, junk removal, snow clearing, TV mounting and much more. If your job does not fit a category, post it anyway and describe it in your own words. Browse services.
What if something goes wrong?
Talk to the local first; most problems are a misunderstanding about scope or timing. You can leave an honest review afterwards, and you can report a person or a post from their profile, which a person at GigNGo reviews. Because GigNGo is not part of the payment, agree on the price and what is included before work starts.
For locals
How much does GigNGo cost for locals?
Making a profile, posting clips of your work and being listed in your town are free. To offer on requests and message neighbors first, you need the GigNGo Membership, $29.99 a month; your first week or month may cost less. There are no lead fees and GigNGo takes no cut of any job, so the price you agree is yours. Details on pricing.
Does GigNGo charge lead fees or commission?
No. You never pay per lead or per offer, and nothing is taken out of what a homeowner pays you. The membership is the whole cost.
How do I become a local on GigNGo?
Make a free profile with your skills and the towns you work in, and post a few short clips of jobs you have done. Locals who have filmed their work are listed ahead of locals who have not. When you are ready to offer on requests near you, add the membership. Join as a local.
How much money can I make on GigNGo?
You set your own prices, hourly or per job, and keep what the homeowner pays you. How much you make depends on your trade, your area and how much work you take. GigNGo publishes what jobs on the platform actually pay, with the number of jobs behind each figure, at what locals earn.
Is GigNGo a good side job?
It can be. The work is local and in person, you choose which jobs to take, and you set your own prices, so it works as an occasional side job or as a steady local business. Many jobs, like yard work, cleaning, moving help and furniture assembly, need no special license.
How can I make money without a car?
Most gig work assumes a vehicle; local work at someone's home often does not. Yard work, house cleaning, moving help, furniture assembly, snow clearing and errands are often within walking or cycling distance in a town or suburb. On GigNGo you can look for jobs by distance, there is no vehicle requirement, and you agree the price directly with the homeowner.
Money and repairs
How does GigNGo make money?
From one flat monthly membership that locals pay to offer on requests. GigNGo does not sell leads and takes no commission, and homeowners never pay. That means we do best when a local becomes the person a household calls again, not when you have to start your search over.
How is GigNGo different from Thumbtack, Angi and TaskRabbit?
Lead-fee sites charge locals to reach a homeowner, often alongside several others who paid for the same lead, and some take a share of the job. GigNGo charges locals one monthly fee and takes no cut. For homeowners, the difference is that you can watch a local work before you hire them. Side-by-side comparisons: Thumbtack, Angi, TaskRabbit, Craigslist.
What can I do if I cannot afford a contractor?
First ask whether the job needs a contractor. A running toilet, a fence panel, a door that will not latch, a room that needs painting or a blocked gutter is often within reach of a capable local for much less. The median handyman job posted on GigNGo is $200, measured across 16 real posted jobs; see what locals actually earn for the figures by trade. Some work does need a licensed trade: anything at the electrical panel, anything involving gas, structural changes and anything that needs a permit. For those, get more than one quote and ask what a smaller scope would cost. Posting a request on GigNGo is free, so you can find out what the work is worth before committing to anything.
What home repairs can I put off if money is tight?
Do not put off an active water leak, anything electrical that trips, sparks or smells hot, a roof leak, a gas smell, a failing lock on an outside door, or heat in winter. Usually safe to wait: cosmetic cracks, worn but working fixtures, faded paint, a dated kitchen, most flooring and hairline driveway cracks. The judgement calls are things still working but near the end of their life, like a water heater past twelve years or a roof past twenty; replacing on your own schedule costs less than replacing in an emergency.
Ready when you are.
Post what you need for free, or make a free profile and show the people near you what you can do.